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Privacy Policy

Last Updated: March 16th 2025

At Siritheja Rheumatology Clinic, we are committed to protecting your privacy and ensuring that your personal and medical information remains secure. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, visit our clinic, or use our services.

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By accessing our website or using our services, you consent to the collection and use of your information as described in this policy.

Information We Collect

We collect the following types of information to provide the best possible care and experience for our patients:

A. Personal Information

  • Name

  • Contact details (phone number, email address)

  • Date of birth

  • Address

B. Medical Information

  • Health history and treatment records

  • Diagnostic reports and test results

  • Current medications and prescriptions

C. Digital Information (For Website Users)

  • IP address and browsing behavior

  • Device information and cookies (to enhance user experience)

  • Online appointment requests and inquiries

How We Use Your Information

We collect and use your information for the following purposes:

  • Medical Care & Treatment: To provide accurate diagnoses, treatment plans, and follow-ups.

  • Appointment Scheduling: To manage bookings, confirmations, and reminders.

  • Billing & Payments: To process transactions and verify insurance claims.

  • Patient Communication: To send important updates, lab results, and treatment-related notifications.

  • Website Functionality: To improve user experience, track website traffic, and provide relevant content.

Consent & Your Rights

A. Obtaining Consent
By providing your personal and medical information, you consent to its collection, processing, and use as outlined in this Privacy Policy.

B. Withdrawal of Consent
You have the right to withdraw consent for data collection at any time. However, doing so may impact our ability to provide medical services.

C. Your Rights Under Data Protection Laws

  • Right to Access: Request a copy of your personal data.

  • Right to Correction: Request corrections to inaccurate information.

  • Right to Deletion: Request the deletion of your data (where legally applicable).

  • Right to Data Portability: Request a transfer of your medical records.

To exercise these rights, contact us at strclinic@gmail.com.

How We Protect Your Information

We implement strict security measures to protect your data from unauthorized access, loss, or misuse, including:

  • Secure storage of patient records and medical data

  • Restricted access to sensitive information

  • Regular audits to ensure data protection compliance

  • Encryption and firewall protection for digital information

Data Sharing & Disclosure

We do not sell or share your personal data with third parties, except in the following cases:

  • With Medical Service Providers: Laboratories, pharmacies, or specialists involved in your treatment.

  • With Insurance Companies: For claims processing and coverage verification.

  • With Legal or Regulatory Authorities: When required by law or for compliance with medical regulations.
     

Data Retention Policy

  • We retain medical records as per healthcare regulations and guidelines.

  • Non-medical personal information is stored only for as long as necessary for its intended purpose.

  • Upon request, personal data can be deleted or anonymized if no longer required.

Cookies & Website Tracking

Our website uses cookies to enhance user experience and track website performance. You can control cookie settings through your browser.

  • Essential Cookies: Required for website functionality.

  • Analytics Cookies: Used to analyze site traffic and improve services.

By using our website, you agree to our use of cookies.

Online Consultations & Third-Party Services

  • Online consultations via WhatsApp or other platforms follow strict privacy guidelines.

  • We are not responsible for data shared through external platforms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated revision date. We encourage you to review it regularly.

Contact Information & Complaints

If you have any questions about this Privacy Policy or concerns regarding your personal data, you can contact us at:

 

Siritheja Rheumatology Clinic
Phone: 9071288999
Email: strclinic@gmail.com
Address: Prathyun Enclave, 2nd Floor, above VESTA Scanning Center, Sai Nagar 5th Cross, Anantapur, AP- 515 001.

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If you believe your privacy rights have been violated, you can also contact the relevant data protection authorities in your jurisdiction.

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